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RFC1244 - Page 67


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RFC 1244                 Site Security Handbook                July 1991


      occurring, nor are all of these indications normally observed when
      an incident occurs.  If you observe any of these indications,
      however, it is important to suspect that an incident might be
      occurring, and act accordingly.  There is no formula for
      determining with 100 percent accuracy that an incident is
      occurring (possible exception: when a virus detection package
      indicates that your machine has the nVIR virus and you confirm
      this by examining contents of the nVIR resource in your Macintosh
      computer, you can be very certain that your machine is infected).
      It is best at this point to collaborate with other technical and
      computer security personnel to make a decision as a group about
      whether an incident is occurring.

   5.2.2  Scope

      Along with the identification of the incident is the evaluation of
      the scope and impact of the problem.  It is important to correctly
      identify the boundaries of the incident in order to effectively
      deal with it.  In addition, the impact of an incident will
      determine its priority in allocating resources to deal with the
      event.  Without an indication of the scope and impact of the
      event, it is difficult to determine a correct response.

      In order to identify the scope and impact, a set of criteria
      should be defined which is appropriate to the site and to the type
      of connections available.  Some of the issues are:

         o Is this a multi-site incident?
         o Are many computers at your site effected by this
           incident?
         o Is sensitive information involved?
         o What is the entry point of the incident (network,
           phone line, local terminal, etc.)?
         o Is the press involved?
         o What is the potential damage of the incident?
         o What is the estimated time to close out the incident?
         o What resources could be required
           to handle the incident?

5.3  Possible Types of Notification

   When you have confirmed that an incident is occurring, the
   appropriate personnel must be notified.  Who and how this
   notification is achieved is very important in keeping the event under
   control both from a technical and emotional standpoint.






Site Security Policy Handbook Working Group                    [Page 67]


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